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How to Initiate a Return or Refund
We are committed to your satisfaction. If you are not completely happy with your purchase, we offer a seamless return process to ensure your experience with Tshop Home is flawless.
1. Contact Our Support
Reach out to us via email at support@tshophome.com or use the live chat widget on our website to start the return request process.
2. Provide Item Details
Include a clear photo of the item, a description of the issue, and your order number. Our team will review your request within 24 hours.
3. Return Shipping
We will provide a prepaid return shipping label. Please follow the instructions provided to ensure your item reaches us safely.
4. Refund Process
Once we receive and inspect your returned item, we will process your refund to your original payment method within 5–7 business days.
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